WPGworks is the name of our application suite of products. We would like to introduce our individual applications by first explaining the following:

• The industry uses different terms for a suite of web-based applications and it can be confusing. These terms include Content Management System, Web Offices, Intranet Suites, etc. As large corporations moved their entire product line, services, manuals, support interfaces, and more to the Internet, a need was created to manage this content in a programmatic way - thus Content Management Systems (CMS) began. As Content Management Systems evolved, they extended beyond content of a website. Many vendors did not want their offerings to be confused with software intended to manage website content so they coined new names for integrated web-based applications.

• Some applications such as a website builder (basic CMS), web-based forms, calendars, and event registration, justify relatively fixed pricing. Other applications, newsletters for example, can have 1.000 or 100,000 e-mailings per month and that requires variable pricing.

• Pricing models vary but we believe we offer the least expensive and most straightforward approach. All of our applications are available for one basic monthly cost. This gives you the ability to evaluate an application without upgrading to a different level (Bronze, Silver, Gold, etc.) or it allows you to use the application if your level of use does not justify additional pricing.

• We do not load the monthly pricing to cover the average cost of training and support for everyone instead, we charge separately for training and support. [back to top]

Virtual Office

A contact management system tool to schedule, track, and manage client communications is available in the Virtual Office. This communication log is used to automatically record client referrals, form builder responses submitted on your website, and copies of all of your client communications. Contact appointments, notes, and reminders can be entered from your communication log. Types of communication log entries can be customized by each organization. [back to top]

Website Builder

Building an organization’s website without having any technical knowledge in website design can be accomplished using the Site Builder. Users with correct permissions can create pages for the public website. Pages can be created, graphics added, and text formatted. Background themes can be chosen and changed to accompany the text and graphics on website pages. [back to top]

Directory

The User Directory application is used to create user names and passwords for individuals in an organization who will be logging in to use one or more applications. Application rights can be granted from within the User Directory. Information required or collected for a new user can be configured with this application. [back to top]

Event Calendar

Enter information about events, activities, or other occasions in the Events application. This information can appear on a web page for site visitor viewing by creating a calendar page in the Site Builder. If online registration is enabled, website visitors can click an event and fill out an online registration form. The Event Registration summary keeps track of registration information. [back to top]

Contact Management

A contact management system to schedule, track, and manage client communications is available in the Contacts application. The Contact Manager allows you to add, modify, or delete contact profiles and track all communications with that contact. Appointments, notes, and reminders can be entered for a contact from within each contact’s communication log. All users, Resource contacts, and clients are included automatically as contacts in the Contact Manager application. Newsletters and HTML emails can be sent to individual contacts and groups of contacts for marketing or informational purposes. [back to top]

Newsletter

The Newsletter application is used to create, manage, and distribute newsletter publications. Newsletters can be e-mailed to users or contacts and/or viewed on your website. Website visitors can subscribe from a form built in the Form Builder application and displayed on your website or you can build recipient lists using the Contact Manager. A newsletter is built the same way you create a web page, with all the colors, images, and layout choices that the Site Builder provides. These pages will display directly in the recipient's email inbox. The latest issue can be displayed on your website. [back to top]

Form Builder

Create forms that website visitors can use to subscribe to newsletters, request information, or provide feedback. Questionnaires can be created using yes/no, true/false, single line response, or multiple line responses to your questions. The contact information submitted is automatically tracked and organized in the Contact Manager application for future use. [back to top]

Email

The Marketing email application allows users to create, manage, and distribute html emails. Create and manage email lists for distributing them. Like the Newsletter, emails are created the same way you create a web page, with all the colors, images, and layout choices that the Site Builder provides. All mailings are tracked in the Contact Manager. [back to top]

Group Manager

In the Group Manager, users can be assigned permission to specific applications and contacts can be organized into groups. The Group Manager is designed so that administrators can give users access to only the applications they need. Groups can be used for everything from e-mail lists to permissions. Create and edit groups by adding or removing individual users or groups of users. [back to top]

Suggestions

Users and administrators can submit ideas for product additions, changes, variations, or improvements to make the applications more useful. [back to top]

Forums

Forums are threaded discussion groups that allow real-time discussions between users. A separate forum is automatically created for each page in the Site Builder. Additional forums may be created for any purpose and each forum may contain an unlimited number of topics. [back to top]

Support Desk

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